Privacy Policy

Last Updated: March 21, 2026

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information: Name, email address, phone number, business name
• Inquiry details: Industry, service interests, and messages you send through our contact form
• Communication records: Emails, text messages, and call records related to our business relationship
• Payment information: Billing details for services rendered (processed securely through our payment processors)

We also collect limited information automatically when you visit our website, such as your IP address, browser type, and pages visited, to help us improve our site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Send you appointment confirmations, reminders, and follow-up communications
• Send you text messages (SMS) and emails related to our services, including scheduling, follow-ups, and service updates
• Send periodic newsletters or educational content about AI for business (you may opt out at any time)
• Improve our website and services
• Comply with legal obligations

3. Text Message (SMS) Communications

To opt out of text messages at any time, reply STOP to any message you receive from us. You may also email info@ltaibusinesssolutions.com to request removal from our messaging list. After opting out, you will receive one final confirmation message.

For help, reply HELP to any message or contact us at info@ltaibusinesssolutions.com.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service providers: We use trusted third-party tools (including CRM, email, and scheduling platforms) to operate our business. These providers are bound by confidentiality agreements.
• Legal requirements: We may disclose information if required by law or to protect our legal rights.
• Business transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you would like us to delete your information, please contact us at info@ltaibusinesssolutions.com.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Opt out of SMS communications by replying STOP

To exercise any of these rights, contact us at info@ltaibusinesssolutions.com.

7. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@ltaibusinesssolutions.com
• Website: ltaibusinesssolutions.com/contact.html
• Business: LTAI Business Solutions | LaDonis Alexander, Founder