Privacy Policy | LTAI Business Solutions

Last Updated: June 25, 2026

This Privacy Policy describes how LTAI Business Solutions ("we," "us," or "our") collects, uses, and shares information about you when you visit our website at ltaibusinesssolutions.com, contact us, or use our services.

Important Notice Regarding Text Messaging Data: LTAI Business Solutions does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect information you provide directly to us, including:

Contact information: Name, email address, phone number, business name, physical address
Inquiry details: Industry, service interests, and messages you send through our contact form or booking pages
Communication records: Emails, text messages, and call records related to our business relationship, including records of inquiries, service requests, appointment details, and feedback
Opt-in records and timestamps: We maintain timestamped records of your consent for each communication channel (SMS, email, etc.)
Payment information: Billing details for services rendered (processed securely through our payment processors)

We also collect limited information automatically when you visit our website, such as your IP address, browser type, device information, website usage patterns, and pages visited, to help us improve our site.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide the services you request
Process transactions and payments
Send you appointment confirmations, reminders, and follow-up communications
Send you text messages (SMS) and emails related to our services, including scheduling, follow-ups, and service updates
Send periodic newsletters or educational content about AI for business (you may opt out at any time)
Maintain records of your communication preferences and consent
Enhance website functionality, security, and fraud prevention
Improve our website and services
Comply with legal obligations

3. Text Message (SMS) Communications

By providing your phone number and affirmatively opting in (for example, by booking an appointment or submitting a request through our website and agreeing to receive text messages), you consent to receive text messages (SMS) from LTAI Business Solutions. These messages may include appointment confirmations, appointment reminders, rescheduling updates, follow-up communications, and service-related information. Message and data rates may apply. Message frequency varies.

Opt-In & Consent

You will only receive messages if you have explicitly opted in.
We maintain timestamped records of all opt-in actions.
We comply with the Telephone Consumer Protection Act (TCPA), the CTIA messaging guidelines, and all applicable laws.

Opt-Out Instructions

To opt out of text messages at any time, reply STOP to any message you receive from us. After you send "STOP," we will send one final confirmation message, and no further messages will be sent unless you re-opt in. All opt-out requests are processed immediately. To rejoin, simply opt in again as you did initially. You may also email info@ltaibusinesssolutions.com to request removal from our messaging list.

Message Frequency & Content

Message frequency varies based on your interactions with our business and your appointment schedule.
Messages will be directly related to the services you have requested.
We do not send promotional content without your specific consent.

Help & Support

For help, reply HELP to any message or contact us at info@ltaibusinesssolutions.com during regular business hours.

Carrier Information

Standard message and data rates may apply for messages sent to you from us and to us from you. For questions about your text or data plan, contact your wireless provider.
Carriers are not liable for delayed or undelivered messages.
Our SMS program works with all major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

Age Restriction

You must be 18 years or older to participate in our SMS program.

SMS Data Protection Statement: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

Service providers: We use trusted third-party tools (including CRM, email, and scheduling platforms) to operate our business. These providers are bound by confidentiality agreements.
SMS aggregators and providers: Solely for the purpose of delivering the messages you have consented to receive.
Legal requirements: We may disclose information if required by law, legal process, or to protect our legal rights, including in response to valid law enforcement requests or court orders.
Business transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction and remains protected under the terms of this policy.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding the aggregators and providers of the text message services described above.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you would like us to delete your information, please contact us at info@ltaibusinesssolutions.com.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time
Opt out of SMS communications by replying STOP
Withdraw consent at any time for future communications
Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise any of these rights, contact us at info@ltaibusinesssolutions.com.

7. Data Security

We implement and maintain reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss, including:

Encryption of sensitive data in transit and at rest
Secure access controls and authentication mechanisms
Regular security assessments and updates
Employee training on data protection
Breach notification protocols in accordance with applicable laws
Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze site traffic and user behavior, remember your preferences, improve website functionality and user experience, and measure the effectiveness of our services. You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies. This Privacy Policy applies only to information collected by LTAI Business Solutions.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. For significant changes, we may notify you by email or through a notice on our website. Continued use of our website after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@ltaibusinesssolutions.com
Website: ltaibusinesssolutions.com/contact.html
Business: LTAI Business Solutions | LaDonis Alexander, Founder

By using our website and services, you consent to this Privacy Policy.